1. Collection and Use of Personal Information:
a. We may collect personal information, such as name, contact details, and demographic information, when you voluntarily provide it to us for the purpose of accessing our services or subscribing to our newsletters.
b. We use the collected information to provide and improve our services, communicate with you, and personalize your experience with SurrFace Medical.
c. We will only use the collected personal information for the purposes for which it was provided, unless we obtain consent for any additional use.
2. Security and Confidentiality:
a. We implement appropriate technical and organizational measures to safeguard the personal information we collect and prevent unauthorized access or disclosure.
b. We restrict access to personal information to authorized personnel who require it for legitimate business purposes only.
3. Sharing of Personal Information:
a. We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to maintain the confidentiality and security of the information.
b. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Compliance with Applicable Laws:
b. Any data obtained from us through WhatsApp messaging should only be used for the purpose of supporting messaging with the individual and not for any other purposes.
5. Sensitive Information:
a. We do not collect, share, or request full-length individual payment card numbers, financial account numbers, personal ID card numbers, or other sensitive identifiers.
b. We do not use WhatsApp for telemedicine or to send or request any health information if applicable regulations prohibit distribution of such information to systems that do not meet heightened requirements to handle health information.
6. Customer Chat Information:
a. Information from customer chats should not be forwarded or shared with any other customer or third party without explicit consent from the individuals involved.
Last updated: [October 28, 2022]